Careers - Analyst
Thank you for your interest in becoming part of the Capital One team!
It’s important to us that we have an opportunity to determine if we are right for each other. Through our assessment and interview process, we will get to know one another better and determine if we are a good fit. Our goal is to ensure that, if hired, you will be successful and happy working at Capital One.
Please take some time to review the information included in the tabs above – it will help prepare you to take these next steps in our recruiting process.
Please review if you are considering a Financial Analyst, Business Analyst, Data Analyst or Statistician role with Capital One.
Interviewing
As a part of Capital One's selection process, you may be invited to interview on-site at a Capital One location. These are two-way conversations–giving us both opportunities to learn more about each other.
Your Interview Day
When you come on-site, you will meet with different people including future colleagues and/or the hiring manager. During an interview day, we use a mix of interview methods to get an accurate assessment of your skills and experiences. We'll learn about your interests and give you an opportunity to learn more about the job and our organization.
Behavioral Interview
Behavioral Interviews give you the opportunity to share detailed information about how you've performed in previous work-related situations. We'll ask you to share examples of specific situations that you've encountered and dealt with in the past. Most interviews are scheduled for one hour and may include up to four structured questions.
Case Interview
Capital One conducts case interviews for its Analyst (Financial, Business, Data) and Statistician roles. View a video of a case being conducted or try your hand at a practice case.
Behavioral Interview
Behavioral Interviews give you the opportunity to share detailed information about how you've performed in previous work-related situations. We'll ask you to share examples of specific situations that you've encountered and dealt with in the past. Most interviews are scheduled for one hour and may include up to four structured questions.
Your interviewer will be interested in specific situations and the actions you took to address them. When responding to Behavioral Interview questions it will be helpful to follow a SITUATION, ACTION and RESULT approach.
Situation: Describe the situation of the task that you faced. Be sure to describe a specific event or situation, not a generalized description of what you have done in the past. We are looking for a situation that is relevant to the question being asked. Work experience from current or previous job, school project, volunteer activity or anything relevant may be used. Try to think of situations in which you were highly involved and your actions had an impact. The interviewer may ask additional questions to get more detail.
Action: Walk your interviewer through the actions you took in this situation. Even if you are describing a group or team project, talk about what YOU did and not what your team did.
Results: What was the result? Be prepared to talk about the outcomes of your steps and the impact they had on the situation, whether resolved successfully or not.
Sample questions and response
Tell me about a time when you worked on a project with someone who was not doing his or her share of the work needed for the project to be successful.
Situation:
- What was the nature of your relationship with the person (ex. manager, coworker, etc.)?
- What was the task at hand?
- What made you believe that this person was not carrying his/her weight? When did this become apparent?
- What problems did the situation create for you?
Action:
- Talk about what you did - what were the steps within the action?
- What did you do to address the situation?
- Who, if anyone, did you talk to about it? What was their response and how did you react to it?
Results:
- Was the situation resolved?
- How did the event end?
- What did you accomplish?
- What did you learn from the experience?
Interview tips:
Reflect on your past successes and challenges and the specific steps you took to address them. Consider how you respond to different challenges such as opportunities to grow a business, personal conflicts and competing deadlines. Be honest in your responses, we are looking for specific answers that help us understand the behaviors you exhibited.
What is a case interview?
There are many different types of case interviews common in financial services. At Capital One, our case interviews are conversations focused on real business problems from a variety of industries.
What does a case interview assess?
Case interviews give us an opportunity to gauge how you solve problems, and give you a chance to test drive the type of work you'll be doing as an associate. We are looking for you to demonstrate:
- Communication skills
- Conceptual problem solving skills
- Quantitative analytical skills
How do you prepare for a case interview?
The best way to prepare for a case interview is to practice! We've included a sample case and video to help you prepare. Candidates from all different educational and professional backgrounds can be successful with practice.
As you prepare, remember to:
- LEARN: Get exposure to cases; while our cases are unique, the more you learn how cases work generally, the more comfortable you will be in your interview. Often university departments, business schools, and career services will have resources for case interview prep.
- DO: Master the details by actually working through the numbers and questions in the cases you review. Do NOT memorize a list of industry terms, instead, be prepared for terms you don't know, and ask your caser about them.
- ENGAGE: Leverage as many additional resources as you can. Attend any case workshops you are invited to, and ask your recruiter about additional case prep events or practice case opportunities.
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try a practice case
Want to walk through a real world example of a case you might see during our interview process?
Get Started >
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background information
You are a manager at a marketing and publishing company that is looking to diversify.
You receive some information indicating magazine publishing might be interesting.
You are considering developing a new magazine, but are not sure how profitable it might be.
What are some of the issues you must consider when evaluating the magazine industry?
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things to consider
- Customer demographics and desire
- Competition (number of competitors, fragmentation, brand name)
- Alignment with existing business strengths
- Barriers to entry
- Broader economic cycle
- Business cycle stage
- Advertising effectiveness
- Opportunity cost
- Costs and supply chain structure
- Revenue sources
As we're considering opening our own magazine, let's look close at the specific economics of a typical business. What do you think are the components that contribute to profits for a magazine?
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things to consider
Through some initial research you have been able to determine the following...
- You can charge $25 for an annual subscription of 50 issues.
- You can generate $1 in advertising revenue for each physical copy printed.
- Printing and distribution costs are $1 for each physical copy printed.
- Content development costs run $1 million per year.
- Let's ignore newsstand sales and other revenue sources for now.
- Let's ignore marketing expenses and other costs for now.
Which do you think are the largest profit drivers?
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let's figure this out together
Incremental subscription profits are...
- Subscription revenue per year = $25
- Advertising revenue per year = $50
- $1/issue X 50 issues
- Yearly production and distribution costs = $50
- Profit from one incremental subscription = $25
- $25 + $50 - $50
How many subscriptions would we need to sell in order to break even on this venture?
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let's figure this out together
How many subscriptions do we need to sell to break even?
- Incremental profit = $25 per subscription
- Magazine content development = $1 million per year
- Break even = $1 million / $25 = 40,000 subscriptions
What else would you want to consider to determine whether this was a worthwhile venture?
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let's figure this out together
Cost per subscriber calculation.
Your company has expertise in direct mail solicitation so you decide to use that method to market your new magazine.
Each piece of mail costs $0.50.
You are able to achieve a 2% response rate.
How much does it cost you to sign up a subscriber?
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let's figure this out together
What about marketing costs?
- Cost of mailing/response rate = cost to sign up one subscriber
- $0.50 / 2% = $25 per subscriber
- Another way to calculate cost per subscriber:
- Assume you mail offer to 100 people
- Costs = $50 ($0.50 x 100 people)
- Responders = 2 (2% of 100)
- Cost per responder = $50/2 of $25
How will this affect your break even calculation?
If you require a reasonable accommodation to take this assessment, please contact Capital One Recruiting at 1-800-304-9102 or RecruitingAccommodation@capitalone.com. All information provided will be kept confidential and will be used only to the extent required to provide a reasonable accommodation.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.